If you have any question you can send email to us. here is some question you may want know:
1) How to buy sample from us?
- Stock sample you can choose from our website, or price list. send email to us chat about sample details.
- Choose sample and send via Express. such as DHL, Fedex, UPS… it will have a little cost
2) How to make payment:
- Small order small amount can use paypal, western union.
- Big order use bank most. and that is 30% deposit and balance payment before shipment.
3) How to custom make my own design cosmetc packaging?
- Printing: we have different technology, such as screen print, digital print, heat transfer, choose best way for you.
- Make mold for the cosmetic bottle or jar shape but will have mold cost.
4) Are you a factory or trading company?
- We are a factory with export license.
5) Can you custom the product?
- Yes, please send us your design drawings or original samples, so that we can offer a quotation and make new mould. If all details are confirmed, we will arrange the sample making once received your deposit.
6) What is your shipping way?
- We will help you to choose the best shipping way according to your detail requirements. By sea, by air, or by express, etc.
7) How do you control the quality?
- We will make samples before mass production, and after sample approved, we will begin mass production. Doing 100% inspection during production, then do random inspection before packing, taking picutres after packing.
8) What is the normal lead time?
- For plastic products, we will send goods to you within 35 work days after we receive your 30% deposit. For aluminum product, the delivery time is 40-45 days after we receive your 30% deposit.
9) What is the MOQ of the product?
- The MOQ for bottles is 5000 pcs, For the tube and jars is 10000 pcs.